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Meet the diversified needs of global customers

Conprofe excels in upgrading and customizing machine tools to meet individualized customer needs, offering personalized and comprehensive services. Our one-to-one technical support covers training, equipment maintenance, and ensures seamless operation, alleviating customer concerns.

Global Network

Conprofe strategically positions itself by anchoring a robust presence in the domestic market while maintaining a global outlook. Headquartered in Guangzhou Science City, we have established sales and service centers across seven domestic regions, and extended our network to include R&D, sales, and service hubs in key locations such as Hong Kong, Taiwan, the United States, South Korea, India, and Vietnam. Our products are now exported to over 70 countries and regions spanning six continents, solidifying Conprofe’s integrated global distribution network for R&D, production, sales, and service.

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Installation and Commissioning

Our equipment undergoes rigorous quality and accuracy testing before leaving the factory, ensuring transparency in production. Upon request, our technicians can be dispatched to the customer’s designated location for installation and debugging, subject to a service fee. We value customer feedback and actively seek suggestions within 30 days after the installation for an enhanced customer experience.

Maintenance and Repair

We offer scheduled maintenance services tailored to the specific needs of our customers. Our maintenance and repair processes are streamlined from the design stage, alleviating customer workload and enhancing maintenance convenience. The warranty period is 12 months, and charges apply only for parts in case of human-caused failures within the warranty period.

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Training and Q&A

Regular online customer training sessions to solve all kinds of technical problems. We provide 7*24*365 online Q&A services.

FAQ

Our machine types include Vertical 5-Axis Machining Center, Engraving & Milling Center, Drilling & Tapping Center, Graphite Machining Center, Vertical Machining Center, Horizontal 5-Axis Machining Center and Gantry Machining Center, which can machine common materials such as aluminum, copper, steel, superalloy, etc. In addition, integrated with ultrasonic machining system, it can effectively extend tool life and improve accuracy and surface quality. When machining hard-brittle materials, CFRP and hard-to-cut metals, it can improve machining efficiency and save costs.

It depends on the model and configurations of the machine. Usually the lead time is from 60 to 120 calendar days.

We provide perfect after-sales service for our customers. We can provide on-site installation, commissioning and training for our customers to help them get familiar with our machine tools and put them into daily operation faster.

You can call our global sales hotline or email us to get consultation from our professional sales engineers.